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saving CRM

fred newell
author of Why CRM Doesn't Work

Related searches: customer relationships | help them do their job | brand culturization | metrics | brand advocates | shifting paradigms | potential advocates

we have met the enemy and he is us

don schultz
northwestern university

Related searches: return on investment | accountability | metrics | integrated marketing | the new ps | integrated communications | shut up and listen

case studies that make the case for b-to-b branding

bob lamons
columnist from Marketing News

Related searches: integrated branding | emotion | positioning | brand structure | metrics | integrity | deliver brand promise

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Survey: Measuring ROI

WE ASKED: "How is your business attempting to measure the return on marketing communications?" YOU ANSWERED: Respondents completed a survey covering their companies'…

Speeches and Workshops

Business-to-business marketing communications usually falls into one of two categories: The boring stuff that looks like a reprint of a spec sheet, but is right…

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